Terms of service

1. The service

Juthelink sells time-limited access to a shared Wi-Fi network connected to satellite internet. Speeds vary with the number of users, weather and the satellite link. We do not guarantee a minimum speed or uninterrupted service.

2. Passes and time

A pass starts when payment is confirmed and runs continuously until its end time, whether or not you are connected. Each pass allows the number of simultaneous devices stated on the plan. Buying again before the end adds time after the current pass.

3. Payments and refunds

Prices are in FCFA (XAF). Access is granted only after the payment provider confirms the payment. If you were charged but did not receive access, contact support with your payment reference and we will issue the access or a refund after verification.

4. Fair and lawful use

Do not use the network for illegal activity, to attack other devices or networks, or to resell access. We may limit speed for very heavy use so that everyone gets a fair share, and we may end access that breaks these rules.

5. Your codes

Keep your access code private. Anyone with it can use your pass, up to its device limit.

6. Contact

Support: +237 673 727 995.